Will there be any additional fees?

Sometimes, additional charges may apply. Here’s when:

• There’s additional inventory that wasn’t entered into Unpakt
• You requested additional services when the movers arrived (example: asked movers to help you pack boxes)
• The conditions of the job changed (example: the elevator is broken and now movers must walk up and down 4 flights of stairs with your furniture)
• If the movers have to wait to get access to your current or new home, there will be a Wait Time fee (example: movers can't start the move right away because you are not ready or they can't access the building or your elevator reservation starts at 10:00 am but you requested for the movers to arrive at 8:00 am)

There's nothing worse than getting blindsided with unexpected fees on move day! Take a look at our handy guide to making sure your price stays the same!